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(Vice President of PROTOCOOL Cooling Solutions, Inc.)
Why PROTOCOOL Cooling Solutions? is one of the most common questions I am asked on a regular basis. It is a great question that deserves a solid answer if we are going to be given the opportunity to earn your trust. In short, we will stop at nothing to provide you with the best products, services and prices in our industry. We are a referral driven business that depends on word of mouth recommendations more than anything else.
We believe that if you give us the opportunity to earn your business, we will impress you so much, that you will want to share your good experience with your family members, neighbors, coworkers and friends. We are unique in that we are not the huge, cold, corporate conglomerate who has to satisfy stockholder’s demands and generate huge volume. We aren’t the “mom and pop” business that may not have the business structure or skilled labor force to care for your comfort needs when the heat is on. Ideally, we are a medium size, privately owned Corporation structured for quality, value and 100% customer satisfaction.
We lead the industry by keeping our finger on the pulse of the rapid changes that are constantly taking place in the world of HVAC/R (Heating, Ventilation, Air Conditioning & Refrigeration). We strive to provide you with quality air conditioning repair & maintenance services, along with the installation of air conditioning systems to keep your home or business comfortable throughout the year. We are just the right size to continue to provide the prompt, personalized service our long term customers have come to enjoy. If you are looking for the best combination of quality, service and price…look no further. These are just some of the factors that help differentiate PROTOCOOL Cooling Solutions from our competition!